Daisy Sims Hilditch
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Privacy Policy

Daisy Sims-Hilditch is committed to protecting your personal information.

This Privacy Policy document explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site and how we use cookies on this website. We do update this Policy from time to time so please do review regularly.

SECTION 1 – THE INFORMATION THAT WE COLLECT

When you purchase a painting from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our website, we also automatically receive information about your use of our website including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.

SECTION 2 – WHAT DO WE DO WITH YOUR INFORMATION?

We gather this information for the purposes of communicating with you, for carrying out our obligations to you and for invoicing and record-keeping. In addition to this we may use your contact details to provide information to you that you request from us relating to our artwork and services. With your permission, we may send you emails and/or newsletters about our studio and latest news.

Only when necessary may we disclose your personal information if we are required by law to do so.

SECTION 3 – WHERE WE STORE DATA

When you provide us with personal information to complete a transaction, verify your credit card, place an order, or arrange for a delivery we imply that you consent to our collecting it.

The following security procedures are in place to protect all data:

  • Access to customer account information is only accessible to those who need it to carry out the duties within their role.
  • Our system uses log in username and password controls.
  • We use best practice security measure regarding any debit and credit card information.

SECTION 4 – HOW DO I WITHDRAW MY CONSENT?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at hello@daisysimshilditch.com.

SECTION 5 – ONLINE PAYMENTS USING STRIPE

All payments will be taken using Stripe. This is a trusted, safe and secure PCI compliant payment gateway which is the most stringent level of certification available. Your card details will be collected and processed securely by Stripe and as such no card details will be collected or stored by Daisy Sims Hilditch or on the server.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI requirements.

SECTION 7 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies, so you can understand the way your personal information will be handled by these providers.

SECTION 8 – COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive and helps analyse web traffic. We may use cookies where appropriate to gather information about your computer to assist us in improving our website. We may gather information about your general Internet use by using the cookie. Such information will not identify you personally; it is statistical data that does not identify any personal details whatsoever. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

QUESTIONS AND CONTACT INFORMATION

We welcome any comments or queries about our privacy policy. Should you wish to contact us, please send an email to hello@daisysimshilditch.com.